Ask AIVA by Acord AI

Ask a Question.
‍Find the Context You Need.

Ask AIVA helps insurance teams explore approved documents, summarize information, and prepare responses while keeping source context and human judgment at the center.

01 / ASK
Use everyday language
Ask AIVA
02 / EXPLORE
Keep the source within reach
Policy IQ
03 / VERIFY
Apply your team's judgment
Forms IQ
Accelerated
Reduce time spent searching across approved documents.
Validated
Review answers alongside the available source context.
Transparent
Make information gaps and follow-up questions clearer.
Built for insurance knowledge work

Your Insurance Knowledge,
Easier to Work With.

Use natural-language questions to find relevant information in the material made available to your team. Review the source, clarify the answer, and decide what comes next.

Ask AIVA
Natural-Language Questions
Ask practical questions about information in your approved documents and knowledge sources.
Everyday language
Follow-up questions
Questions focused on your workflow
Policy IQ
Ask AIVA
Source-Based Information Retrieval
Bring relevant information from the connected, approved material into the response.
Approved knowledge sources
Relevant passages and context
Source references where available
Ask AIVA
Document Summaries
Prepare concise summaries to help your team understand the supplied material before a closer review.
Key points and requested details
Document-focused summaries
Source verification by the reviewer
Ask AIVA
Response Preparation
Draft explanations or replies using the available information for your team to review and refine.
Context-aware drafts
Editable wording
Review before sharing
Ask AIVA
Questions and Information Gaps
Identify where the available material is incomplete and support further clarification.
Missing-context prompts
Follow-up questions
Escalation for professional review
Policy IQ
Ask AIVA
Human Judgment and Control
Keep final interpretation, advice, and decisions with the people responsible for the work.
Review of source wording
Corrections and professional judgment
Approved use of the final response
Ask AIVA
Ask AIVA
Natural-Language Questions
Ask practical questions about information in your approved documents and knowledge sources.
Everyday language
Follow-up questions
Questions focused on your workflow
Policy IQ
Ask AIVA
Source-Based Information Retrieval
Bring relevant information from the connected, approved material into the response.
Approved knowledge sources
Relevant passages and context
Source references where available
Cert IQ
Ask AIVA
Document Summaries
Prepare concise summaries to help your team understand the supplied material before a closer review.
Key points and requested details
Document-focused summaries
Source verification by the reviewer
Ask AIVA
Ask AIVA
Response Preparation
Draft explanations or replies using the available information for your team to review and refine.
Context-aware drafts
Editable wording
Review before sharing
Forms IQ
Ask AIVA
Questions and Information Gaps
Identify where the available material is incomplete and support further clarification.
Missing-context prompts
Follow-up questions
Escalation for professional review
Policy IQ
Ask AIVA
Human Judgment and Control
Keep final interpretation, advice, and decisions with the people responsible for the work.
Review of source wording
Corrections and professional judgment
Approved use of the final response
Connected information. Controlled actions.

From Your Question to
‍A Reviewed Answer.

Make the relevant material available, ask the question, and check the response against the source before using it.

Cert IQ
Step 01 / Connect
Start with approved context
Source availability and access requirements are established for your team's implementation.
Policy IQ
Step 02 / Ask
Questions in everyday language
Focus on a document, a requested detail, or the information needed for the next task.
Forms IQ
Step 03 / Explore
Find the context you need
Use relevant passages and available source references to understand how the response relates to the material.
Cert IQ
Step 04 / Clarify
Bring unanswered questions forward
Ask for clarification, add approved context, or refer the question to an appropriate reviewer.
Forms IQ
Step 05 / Verify
Your judgment guides the outcome
Insurance professionals remain responsible for interpreting the wording and approving the final response.

Supported documents, outputs, connections, and review requirements are confirmed for your implementation.