Security & Privacy

Clear Boundaries for
‍Your Insurance Data.

A responsible implementation starts with approved sources, defined access, and a clear understanding of how information is processed.

01
Approved data & access
Define which email accounts, documents, and systems the workflow may use, who can access them, and which actions are permitted.
02
Review & authorization
Set the checkpoints for critical details, exceptions, and approvals. Keep professional decisions with authorized insurance personnel.
03
Data processing & AI providers
Review the applicable hosting arrangements, service providers, and model data-use terms before supplying production information.
04
Retention & deletion
Agree on how information is retained, how deletion requests are handled, and which records are required for your workflow.
05
Connected systems
Confirm available integrations, permissions, and supported actions. Use the access arrangements approved by your organization.
06
Security review & support
Request the security documentation relevant to your deployment and confirm incident-reporting and support contacts with our team.
Have a security or privacy question?
Ask about the safeguards, processing terms, and documentation for your proposed implementation.
Security Backed by Recognized Standards

Protecting insurance information requires clear policies, controlled access, and accountable processes. Our organization’s SOC 2 Type II assurance and ISO/IEC 27001:2022 certification demonstrate our commitment to managing information security through established controls and independent assessment.

SOC 2 Type II

Independently Assessed Controls

Our SOC 2 Type II report evaluates the design and operating effectiveness of controls within the assessed environment over a defined review period. It gives clients an independent basis for reviewing the controls relevant to the services covered by the report.
ISO/IEC 27001:2022

Certified Information Security Management

Our ISO/IEC 27001:2022-certified information security management system provides a structured approach to identifying risks, implementing safeguards, and continually improving security practices. It brings people, processes, and technology together to support the confidentiality, integrity, and availability of information.
01
Clear Security Responsibilities
Documented policies and defined responsibilities help establish how information is accessed, handled, and protected.
02
Risk-Based Safeguards
Security risks guide the selection and ongoing review of controls appropriate to the information and services involved.
03
Support for Your Due Diligence
Our team can discuss the applicable assessment scope, security documentation, and responsibilities for your proposed Acord AI implementation.
04
Review Security with Our Team
Have questions about our SOC 2 report, ISO certification, or information-handling practices? Contact us to discuss the documentation relevant to your organization, subject to applicable confidentiality requirements.