Policy IQ Workflow Guide

What to Prepare

Confirm the scope and review responsibilities with your team, then gather the relevant approved material.

The policy documents and the relevant quotes, binders, applications, or renewal sources.
The correct account, document versions, and policy periods.
Your checking checklist and the required comparison scope.
The reviewer and the intended report or follow-up format.

Follow the Workflow

Collect

Choose the comparison and provide the policy and source documents. Select the issued policy and its quote, binder, or application, or choose the expiring and renewal versions to compare.

Compare

Bring corresponding policy details into a structured comparison. Review insured details, coverage, limits, deductibles, and premiums alongside the supplied source information.

Flag

Identify mismatches, missing information, and changed wording. Keep forms, endorsements, exclusions, and other exceptions organized for the reviewer to investigate.

Review

Verify the findings and resolve questions against the source. Your reviewer confirms the documents, checks the wording, and decides what needs correction or clarification.

Report

Prepare the review findings and the required follow-up. Bring confirmed discrepancies and review outcomes into a structured policy-checking report.

Review Checklist

Verify insured information, policy numbers, carriers, and dates.
Compare coverages, limits, deductibles, and premiums.
Review forms, endorsements, exclusions, and potential restrictions.
Check each finding against its original source.
Resolve missing or conflicting information before drawing a conclusion.
Record reviewed outcomes and any outstanding follow-up.

Common Exceptions

A source document is incomplete

Identify what is missing and obtain the complete relevant material before confirming the finding.

An endorsement is not found

Check the full document set and the applicable schedules before concluding that it is absent.

A difference needs interpretation

Refer it to the responsible insurance professional with the source wording and context.

Expected Output

A structured policy-checking or comparison report with verified findings, review outcomes, and required next actions.

Confirm before acting.

Verify critical details against the source and complete the approvals required by your organization. The output should reflect what has been reviewed and what still needs attention.

Discuss Your Policy IQ Workflow

Bring representative examples and your current checklist to the Acord AI team.

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In this guide

Policy IQ

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Getting Started with
‍Policy IQ

Policy IQ

Bring Your Workflow.
‍We’ll Help Define the Next Step.

Getting Started with‍Policy IQ

What to Prepare

Follow the Workflow

Review Checklist

Common Exceptions

A source document is incomplete

Identify what is missing and obtain the complete relevant material before confirming the finding.

An endorsement is not found

Check the full document set and the applicable schedules before concluding that it is absent.

A difference needs interpretation

Refer it to the responsible insurance professional with the source wording and context.

Expected Output

Confirm before acting.

Verify critical details against the source and complete the approvals required by your organization. The output should reflect what has been reviewed and what still needs attention.

Discuss Your Policy IQ Workflow

Bring representative examples and your current checklist to the Acord AI team.

Policy IQ

Bring Your Workflow.‍We’ll Help Define the Next Step.

Getting Started with
‍Policy IQ

Bring Your Workflow.
‍We’ll Help Define the Next Step.